• What information we collect through our Web site and how we collect it
• How we use and protect the information we collect
• What options you have regarding collection, distribution, and updating of your information
• What security procedures we use to protect your privacy and security

• Information provided by customers to place orders on FQI's Web site. This information is needed to process on-line orders and may include name, street and e-mail address, phone number, credit card number and expiration date, products ordered, and order date.
• IP (Internet Protocol) addresses which are logged routinely by the Web server.
• Non-personal or statistical data such as total number of site visitors, overall traffic, sales summaries, etc.

This policy does not restrict FQI's use of non-personal, summary, derived or aggregate information, such as number of site visitors, page views, statistical data, etc. Nor does it restrict the use of IP addresses logged by our server. Such information is not linked to personal data that can identify an individual person.

From time to time, FQI may contact customers to provide customer service, to reply to a query, to announce changes at the company's Web site, to offer information on FQI products, etc.  FQI will not make anonymous mailings or mass mailings (spam).
 

Updating Personal Information: On request, we will update customers' personal information to reflect changes such as a changed mailing address or new credit card number.
 

To assure that our information security and privacy policies are appropriate and effective, to assure that these policies reflect ongoing changes in our Web site and in information technology, and to assure that FQI continues to adhere to good business practices, FQI will regularly review its policies and practices and make changes to them as warranted. Changes that affect FQI's Information Security and Privacy Statement will be posted to our Web site.

The FQI Web site does not currently use a customer or visitor registration process or database.

While the policies and procedures outlined in this statement are primarily intended to protect sensitive information on line, we also do everything in our power to protect personal information off line. All of our users' information is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Persons with such access each have an identification and pass code to prevent unauthorized access. All employees are kept up-to-date on our security and privacy practices.

Our on-line catalog shopping system may create a file, or "cookie," on the hard drive of your computer to store items you've placed in your shopping cart. These files are temporary and are used only in on-line shopping sessions. The files are not used to monitor the behavior of visitors to our site.
 

FQI may provide links on its Web site, via advertising and otherwise, to other web sites that are not under the control of FQI. FQI does not endorse or make any warranty of any type regarding the content of such web sites, advertising, products, or services offered therein. FQI makes no representation regarding your use of such web sites. See our Site Disclaimer and Advertising Disclaimer for more information.

Please be aware that we are not responsible for the privacy practices of other Web sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This Information Security and Privacy Statement applies solely to information collected by this Web site. In addition, you should be familiar with the precautions that are prudent for you to take in providing information to anyone via the Internet.

The Electronic Frontier Foundation is a good source for additional Information about security and privacy on the Internet and has a valuable list of the Top 12 Ways to Protect Your Online Privacy.